Customer Support

The Business Document support teams provide real added value for your business and support you on a daily basis.

Business Document’s customer support uses experts who have been recognised by our existing customers for their great skills and responsiveness : from a first consideration of the incident through to its resolution.

Our recognised teams are at your service from Monday to Friday and Business Document customer support can be reached 24 hours a day thanks to its online customer area which is directly accessible from the home page of our website.

Learn more

Thanks to this space you can:

  • Report an incident by completing the form.
  • Track the progress of your reports by requesting an online incident report.
  • Receive update notifications for our products
  • Update your products by downloading patches
  • Consult documentation in the download section