Support

Support

Business Expertise

Providing you with advice, expertise and support throughout all the phases of the project

Training

Giving you all the necessary skills and making you autonomous

Customer Support

Providing you with support on a daily basis for an efficient use of our solutions

Customer Support

The Business Document support teams provide real added value for your business and support you on a daily basis.

Business Document’s customer support uses experts who have been recognised by our existing customers for their great skills and responsiveness : from a first consideration of the incident through to its resolution.

Our recognised teams are at your service from Monday to Friday and Business Document customer support can be reached 24 hours a day thanks to its online customer area which is directly accessible from the home page of our website.

Learn more

Thanks to this space you can:

  • Report an incident by completing the form.
  • Track the progress of your reports by requesting an online incident report.
  • Receive update notifications for our products
  • Update your products by downloading patches
  • Consult documentation in the download section
  • …