Health Insurance Providers

In a rapidly changing sector with an increasing number of mergers, health insurance providers must modernise and streamline their infrastructures and their portfolio of applications while offering the appropriate responses to their members.

First and foremost, this calls for modern and personalised communication adopting the new expectations of mobility and immediacy: clear grids about rates and cover as well as statements for interactive services need to be accessible 7 days a week through member portals and mobile applications.

Business Document’s customer communication management offer enables you to respond to these strategic issues by placing members at the very heart of your communication.

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Proximity and availability for the benefit of members
You create a close relationship by adopting the new ways your members work.


The member at the heart of your digital communication
Thanks to Bdoc Suite, in their Members area or via email, your members interact with you through the documents exchanged: calls for membership payment, invoices, certificates and acceptance of quotations are sent out without delay and repayment statements include page navigation, sortable tables and graphics to provide modern, clear and rich information thanks to SmartBdoc.

These innovative documents modernise your relationship with your members.


Optimised management of special deals
Bdoc Suite allows you to quickly evolve and personalise your complementary health offers for your corporate clients. You provide an adapted and personalised response that creates customised cover grids for compulsory employee health insurance, commonplace since 1 January 2016 under the terms of the ANI law.

Success Story Masfip

The Bdoc suite offer already provided managers with cutting-edge features for their everyday work. Bdoc Suite 2017 goes even further in terms of communication with our members and end partners thanks to the email templates included in this version.

Success Story Prévifrance

In this context, the Bdoc solution was the most adapted and played a precursory role in our digital transformation