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Bdoc Front Office is the interactive composition and publishing software in the Bdoc Suite. It is designed for the teams in charge of client relations (network of agencies, call center, CRM…), or who are called upon to frequently write recurring documents in their daily activity (HRD, Legal Management…). Thus, the trade user will be able to create, modify, personalize and send secured documents to its clients’ client and this in real time: emails, insurance contracts, loan offers, invoices…
The user as well as it management will be able to intervene in the writing or enrichment of a document thanks to a participative workflow or a validation workflow.
Bdoc Front Office replaces the various existing office automation tools for the interactive composing and publishing of documents and secures the content of your client’s communications.
Client Benefits
The Composition and Publishing solution guarantees you:
- A document composition facility including for complex cases of insurance contracts or documents linked to disaster management,
- The reinforcement of controls needed at the base level as much as form (respect of graphical chart, content management, referential integrity),
- The personalization of documents addressed to your clients,
- The improvement of relations with the clients by creating a prized quality communication
- The increased reactivity with the users when handling current affairs,
- The reduction of costs.
Technical components
Bdoc Front Office consists of 3 functional modules:
- Bdoc Design: the design station which allows modeling all the business mailings.
- Bdoc Web Design: the design station that allows creating document models produced by the Bdoc Design users: commercial service, marketing, HR.
- Interactive Bdoc: the document and file interactive writing and production portal.